Maz Islam was very helpful with the information and the moving in process. Waited a little longer when I said I would be late. General process of using facility is easy.
Great new customer offer of half price for the first 8 weeks
The process was professional and slick
Joe at the big yellow store was extremely helpful, friendly and genuinely cared about the customer, went out of his way to ensure I was comfortable. Besides that, its been phenominal online and offline experience.
Maz was outstanding and polite explaining everything in detail
Maz at Wapping store managed to sort my sign up in record time . I had rushed from work in a panic as it was my only chance to sign up and do paperwork Despite being flustered and having limited time Maz was able to explain (in record time but absolutely clearly) how storage would work and all I would need to be aware of. Great customer service , recognising the customer's state of mind/mood and doing best to work with it and still deliver a professional, supportive, and friendly service.
The customer service is great
Welcoming, Informative and made the process easy and efficient.
Reassurance about security. Clear explanations of cost and processes. Friendly staff.
Very efficient process upon arrival since all previous information was clearly setout and understood.