Very well, team at Wapping followed up within ten minutes of my online quote and were really helpful in deciding what would work for me
David
6 Apr 2021
Very well, team at Wapping followed up within ten minutes of my online quote and were really helpful in deciding what would work for me
Both Jaye and Jason at Wapping were incredibly helpful, very well versed on answering all my questions - nothing was too much for them. My initial meeting and reservation of a unit was with Jaye and Jadom helped me the day before in going through all documents and showing me how to access the unit etc! A great team!
Jason in the Big Yellow at Wapping was beyond helpful
Super convenient and sufficient support.
Very responsive during office hours; WhatsApp was a good feature; unloading was smooth; left licence agreement and finalisation to the day before move and I think this could have been completed a few days earlier to reduce stress
Very easily, didn’t really understand the process but having the team call from the store explained everything very well
Well the initial enquiry was not great, had to kind of semi complain, for the area manager to get involved, step up, and help out with the situation, before I was accepted as a customer. However, once that was sorted, everything went smoothly and I had a very nice, straight forward experience with the store and their manager.
Everybody was really helpful and lovely to deal with. I dealt with Jahimur last Sunday who showed me around. And Mo on Thursday when I checked in and they were both really great. Thank you!
Very good global experience! I had some questions before check in. The chat support was quick and efficent. At the store, I've been welcomed warmly by Muhammad Amodu who explained how does things work. Everything was clear and more secured than I expected for an affordable price. I strongly recommend! Professional and focus on customer satisfaction.
the process was very easy. I was contacted regularly regarding my enquiry and afterwards when I had to postpone my moving date