75ft storage in Watford price matched a competitor free extended hours for first month as a repeat customer friendly staff
Jeffrey
21 Aug 2017
75ft storage in Watford price matched a competitor free extended hours for first month as a repeat customer friendly staff
Very helpful, made it a very easy process. Mark was main contact
Personal, very prompt and above all 'human' service from everyone we encountered, with a sense of humour and great follow-up. We were given sensible and unpressurising advice and lots of detail which made the decision a no-brainer. Big Yellow offered a better deal than other companies for 100 sq ft, the security feels safe and the 5-11 opening arrangements are excellent value for money.
The Customer Service Representative Mr AKOS' was very polite and helpful. I really appreciate his service.
friendly, clean, easy process, good value
Friendly staff, efficient service and the 50% off. I would be unlikely to pay more for the size I have acquired.
Helpful and friendly staff got us moved in very quickly. The only negative comment would be the time it took to go through the various paperwork for first usage, even after having completed most if not all the online questions, although even then your staff progressed through the necessary paperwork at a good speed. There were also cheaper options available, but we were happy with the price we paid given the service we recieved.
Very helpful assistance provided by Akos.
Staff helpful when available. Seemed very short staffed at the time of my visit. The front doors were locked when I arrived as there was only 1 member of staff on duty
We had booked a room that was actually too small and the man was so helpful and talked us thoroughly through our options and was really patient as we have never done this before.