Customer reviews for Watford Self Storage

The store itself is fine, but there are a few things I would change for a more satisfied customer.

Time consuming and stressful

Very good.

Easy to use, good access, no fuss/

5 star service

I moved our office storage from another company in town where cost was escalating at an alarming rate. I wish I did this years before. BIG YELLOW is a breath of fresh air in the storage industry.

Having moved our items into storage over the past 10 days we have found Big Yellow Watford to be very easy to use. The building is very secure and the whole process is well organised. All the staff were very helpful and friendly. The location was great just outside Watford and there was always a place to park up and fill the trolleys. Only downside is no access to storage in the evenings, unless you want to pay a fee.

It is all very straightforward. I checked in online, and then brought ID as requested. Was over very quickly.

I was extremely impressed with the whole service. The staff were very helpful and "user-friendly". They explained the procedures very clearly and were happy to answer questions, making the whole process straight forward and stress-free.

A reasonably good service as far as I can tell, quite secure. All told, not cheap, but the procedures are thorough. I would have liked out-of-hours access. The answer to "Would you store with us again?" is "Maybe". It depends on my options.