Customer reviews for Watford Self Storage

I was very impressed with the professional attitude of the counter staff and their concern for the utmost security and correct procedures before allowing a storage unit to be used. This allows all other patrons to feel comfortable and secure with their storage units. The intelligent and dedication displayed by the professional at the counter was very impressive as was also their street-awareness to any aspects of the procedure which might not be adhered too. Very Impressed and feel very happy with my storage for the limited time that it is needed.

We were using Big Yellow to store household goods and a dune buggy prior to their export to Cape Verde. I must say that the staff made the whole experience a very happy one. If we were due to have a delivery we could arrange for the staff to let them in and lock up again, informing us when they had been. They answered all of our questions and were very helpful at all times. I would definitely use BY again.

We used this Big Yellow in Watford in the process of moving house and it was great. The only problem I had was a couple of broken locks but that didn't impact on the overall security of the place. Staff were friendly and helpful.

Emptying your house and finding you have things that you dont want to part with but dont have room for is a miserable business. What makes Big Yellow Watford special is that every contact from the first one to each visit is friendly and welcoming and unfussy. It all works! The lifts, the carts, the storage is clean, the spare packaging materials are there. I had no idea it would actually be as easy as it is, and each visit you feel you want to pass by reception just to say hello rather than nipping straight upstairs to get the staorage item. My first storage experience and a very good one Thanks, Ed

The speed of the lifts are very slow but at least can hold 2 trolleys unlike Hanger Lane.

From my first contact with the staff at Watford I felt secure and looked after and therefore had no qualms about leaving my treasured possessions in their care.

Answer a three bedroomed house. Good service, no hassle, excellent

Have to say never using a storage company before and after phoning a few I found the staff and the explanation of how to use the facilities fabulous. Great Friendly and Helpful !!

I was extremely happy with the service from the staff, who advised what size room i needed. And they were spot on. I was able to come and go as needed. Would recomend. Very easy to book and use.

Having never used storage before the staff were friendly and welcoming, feel that my goods are safe and secure have no problem trusting them