I find the access very convenient and the registration procedure was very thorough and friendly. It has proved a great asset as I need to store my stuff between leaving one address and moving 200 miles away to an as yet unknown address.
the only good review of Big yellow is of their very pleasant staff. as for value for money, it is expensive and double the cost of the quote, i wont use them again nor recommend them because of the cost and limited access times, mostly mid week office times, with limited access over the weekends.
On paper the charge for storage seemed very fair with a discount for the first month. However on arrival and check in, other charges not made clear made it twice as much. Bit like a budget airline. Very short of staff too but otherwise OK
Excellent staff and well run operation. slightly expensive.
I spoke with staff. They advised on the size of the storage room. Was advised to get one for a 3/4 bed house which would be more than sufficient as I had a 2.5 bed house. Before using the facility I sold all of by bedroom furniture and 2 matresses and yet only through very careful and tigh packing did we only just manage to use the one room. The staff were very quick to offer another room to rent alongside.
I was very impressed by the courteous & helpful service offered by Jonny at the Watford store.
Service was quite easy and simple to arrange , facilities clean & secure , staff very helpful , initial special offer prices good . However do feel full prices a little high , plus you have to pay quite a lot up front which could be an issue for some. Also had problem with "out of hours" access, although this may have been in part down to me .
I used Big Yellow for my first move three years ago and used them again this time as my first experience with them was so positive. Used them again for this move and yet again, staff were excellent and the facilities easy to use. I particularly like the access to longer opening hours which is very useful if you work full time.
Whole process has been really easy, everything you need to know has been explained by friendly staff. Surprisingly straight forward and would definately recommend and use again in the future.
It is the first time I have used Big Yellow. I fould the whole experience from the initial on-line enquiry to getting my gear into the store an adsolute dream. Big Yellow is an excellent solution to tempororary or permanent storage situations.