Customer reviews for Watford Self Storage

Friendly, welcoming , informatiuve and helpful

Reception staff were excellent, especially the young lady who dealt with me.

Well designed facility with a wide range of options and additional services (which you don't have to take if not needed). Staff are exceptionally friendly and helpful. Simple check-in process.

Firstly space was available and trollies on arrival. Mark was very helpful.

Explanation of how it all works and great staff in general. Easy access and fast lifts! Extra boxes & packaging if required too.

The entire process has been very straightforward, and your team made everything easy and hassle-free.

Very friendly staff and received a very warm welcome - excellent customer service and everything clearly explained.

All the staff were especially friendly from the very start. It was a lovely friendly atmosphere and staff were so friendly and helpful to my two small children I have to bring with me! They even gave my son a little toy to play with. I was going to look into different local options but yellow storage was so friendly I had to go with them. They were also v professional and attentive - giving me a call when the lock hadn't been closed properly and putting in a stand by lock until we could come over. Thank you!

Excellent, friendly and flexible customer service (and contracts). We have a short term and uncertain let and Big Yellow are perfect for it.

Personal walkthrough of procedures. Patient with my questions. All documentation provided and explained well.