Customer reviews for Watford Self Storage

4.7 out of 5 stars
987 reviews
Very friendly staff and received a very warm welcome - excellent customer service and everything clearly explained.
Susan Diane Maxine
6 Sep 2024
All the staff were especially friendly from the very start. It was a lovely friendly atmosphere and staff were so friendly and helpful to my two small children I have to bring with me! They even gave my son a little toy to play with. I was going to look into different local options but yellow storage was so friendly I had to go with them. They were also v professional and attentive - giving me a call when the lock hadn't been closed properly and putting in a stand by lock until we could come over. Thank you!
Kate
24 Aug 2024
Excellent, friendly and flexible customer service (and contracts). We have a short term and uncertain let and Big Yellow are perfect for it.
Kevin Raymund
21 Aug 2024
Personal walkthrough of procedures. Patient with my questions. All documentation provided and explained well.
Julie Ellen
30 Jun 2024
Mrs L has been very welcoming, she explained very well what it was about and very supportive during all the process. The online check-in was understood and quite easy to proceed.
Nikabou
28 Jun 2024
Communication. Clear, timely and about the right amount
Alison Kay
15 Jun 2024
The security is great and taken more seriously than other storage units I have used. The staff are all very friendly and helplful.
Daisy Alice
11 Jun 2024
Helpful staff. Quick and easy to check in. Good security.
Andrew John
1 Jun 2024
Mark was fantastic at explaining everything. He was professional, friendly and prompt.
Nicola
9 May 2024
Very helpful people and friendly.Explain to me all details about storage because that was my first experience to move house.
Emilia
5 May 2024