Mrs L has been very welcoming, she explained very well what it was about and very supportive during all the process. The online check-in was understood and quite easy to proceed.
Communication. Clear, timely and about the right amount
The security is great and taken more seriously than other storage units I have used. The staff are all very friendly and helplful.
Helpful staff. Quick and easy to check in. Good security.
Mark was fantastic at explaining everything. He was professional, friendly and prompt.
Very helpful people and friendly.Explain to me all details about storage because that was my first experience to move house.
The staff were fantastic, very happy to help and were more than pleasant to deal with , answered any questions I asked of them without issues, offered tea/coffee/water as soon as we arrived, great service overall
All communication was on point and all aspects of storage were explained as a first time renter.
Your staff are amazing. They could teach other companies a lot about customer care. When we ran out of time yesterday, Learna gave us a temp code to continue until we were done, thanks to your out of hours service. You have a great security system that allows customers selected access to what they need, but still keeps everything secure. Your pricing structure is very generous and makes it easier to refer others. Yesterday presented its own difficulties, but your excellent service made it a lot easier. Very impressed.
Ease and friendliness and efficiency of staff