Customer reviews for West Norwood Self Storage

Great service, Eden was very helpful and kind.

We’re absolutely delighted to have our e-commerce operations based at Big Yellow. The facilities are top-notch—secure, clean, and highly professional. A special mention goes to Eden and Mariola, who have been exceptionally attentive and helpful throughout. Their support has made our experience seamless and stress-free. Highly recommended for anyone seeking reliable storage solutions with outstanding customer service.

I’ve been using Big Yellow West Norwood for several years, and it has consistently met all my storage needs. The facility offers a wide range of storage options, with spacious units and easy access throughout. It’s always clean and well-maintained. The staff are friendly and helpful, especially Mariola, who is exceptionally professional and always willing to go the extra mile

A fantastic service provided by Mariola. Very much appreciated and would definitely recommend.

Excellent customer service - very pleased Manager Mariola Calvino was especially helpful and went out of her way to make sure we had the right storage space we needed

Very helpful staff when we lost our key!

Mariola was great!

Very helpful and friendly.. price matched to give best deal. Facilities great.. good experience all round

Service is truly amazing here! From my first call to my check in today with Mariola, everyone in the team went above and beyond to make sure the process is smooth and efficient. I really appreciated the kindness the team radiate especially as moving/storing is quite a stressful time.

Mariola was highly professional, extremely helpful and had a great sense of humour which made the whole experience of checking in a pleasure. Excellent service.