The ladies on the reception area in your West Norwood branch was wonderful. They were informative and pleasant. They answered all my questions so my move went smoothly. Great customer service, please make sure you let them know. Kind regards
Peter was incredible helpful in showing different size units. I ended up going with a twice as large unit which had a perfect shape for my storage needs
Extremely helpful staff that made the whole process of moving in very easy
On the phone, via email and in store everyone at Big Yellow were really helpful. Peter at West Norwood was very helpful and friendly in setting us up and showing us around.
Very good. Relaxed. No pressure but reassuring at the same time.
While one hour is a long time for a process but the member of the team made easy and it felt just like 30 minute. She was amaizing.
Staff were absolutely fantastic (can't remember names, sorry! Was Saturday 27/03 at around midday), really easy to finalise check-in and talk through everything, and nice and friendly. Dropping things off later that day and the next was a simple enough process so all round very happy. Thanks.
Peter and Emma dealt with me exceptionally well and made me feel extra welcome as well.
Gemma and Paula at Big Yellow were efficient, friendly and made the whole process smooth. It was clear they enjoyed their work and also were incredibly professional explaining exactly what was required.
Everyone I spoke to about my booking was incredibly helpful and made the whole process really easy and stress free.