Natalie was polite and knew her stuff. Helpful and credible, made it all very easy
Mark
31 Dec 2016
Natalie was polite and knew her stuff. Helpful and credible, made it all very easy
The customer service was second to none. The advisor was so helpful and efficient. The space and facility was clean, welcoming and the check in process was straightforward.
The person that served me at the West Norwood branch was very informative and professional.
customer service was very good. on site i dealt with Natalie Winton.
Everything was just perfect. Good receptionist work. Explained and showed around. I think I spoke with Grace, lovely girl.
Gave low score because was given incorrect entry code for out of hours access at West Norwood branch. Spend excess time in the cold trying to get rntrance to have items unloaded..cost me extra. Very unhappy about that. Cause a lot of stress and eventually helped via emergency contact person.
Everything went very smoothly and arrangements seem perfect
Simply due to the really welcoming and friendly customer service that I received as a new customer.
Excellent service. Intelligent and reassuring staff, very well informed and good humoured. I think the person I spoke to most recently was Natalie, but everyone I have met there has been excellent.
Natalie was very friendly and showed genuine customer service.