It was very easy to arrange storage at short notice at a reasonable price. We took the 50% student offer for up to 8 weeks to store possessions during the summer holidays that would not fit back at home. The staff were very efficient and personable.
Provided a great service, very helpful staff, Dan in reception was a great help and made sure our move in went smoothly!
Excellent service and friendly staff.
Staff were really helpful, could scored higher if there was less paperwork
Excellent reception and good information resources. Initial budget kept going up. For instance I have to purchase the key for 13 pounds too high. Will be nice o have one staff at lift lobby.
Very good customer service
I didn't do a huge amount of market research so can't comment on whether Big Yellow is the best or not, but I was very pleased with it and the staff were helpful and friendly.
Natalie who I dealt with on the phone and on the premises was very professional and made everything easy to understand.
Very straightforward clear guidance provided regarding online check in and security process. All staff very professional and friendly.
I dealt with Leonie in West Norwood, she was thorough with the details, patient and helpful when we had questions. Pleasant to deal with.