Excellent customer service. Very rare these days. Grace and her colleague were friendly, helpful, welcoming and knowledgeable. First class.
Lucy
18 Sep 2016
Excellent customer service. Very rare these days. Grace and her colleague were friendly, helpful, welcoming and knowledgeable. First class.
Store Manager at West Norwood , Leona, super helpful and friendly- amazing service
I was dealt with by Leonie throughout who was excellent. I had to change my booking at the last minute as I had more items than I thought, but Leonie was able to get me a very good deal. She was very helpful and lovely to deal with.
I was greeted by Grace who was warm, welcoming friendly but professional. She explained everything in detail to ensure all was understood. Definitely would recommend to a friend. Thumbs up for Grace.
- Initial contact over the phone after my online enquiry was very good, and I got all the info I needed. - checking in online was quick and easy and saved a lot of time on moving day - Grace, at the counter, was extremely helpful and competent - It was very easy to move our stuff into the storage room
the staff were friendly and polite, very helpful throughout the whole process.
Very good service. Very easy to book/move stuff in.
Great service and speed. I love the fact that the service is so versatile, being able to use your services easily.
It was very easy to arrange storage at short notice at a reasonable price. We took the 50% student offer for up to 8 weeks to store possessions during the summer holidays that would not fit back at home. The staff were very efficient and personable.
Provided a great service, very helpful staff, Dan in reception was a great help and made sure our move in went smoothly!