Excellent service and friendly staff.
Diana
26 Jul 2016
Excellent service and friendly staff.
Staff were really helpful, could scored higher if there was less paperwork
Excellent reception and good information resources. Initial budget kept going up. For instance I have to purchase the key for 13 pounds too high. Will be nice o have one staff at lift lobby.
Very good customer service
I didn't do a huge amount of market research so can't comment on whether Big Yellow is the best or not, but I was very pleased with it and the staff were helpful and friendly.
Natalie who I dealt with on the phone and on the premises was very professional and made everything easy to understand.
Very straightforward clear guidance provided regarding online check in and security process. All staff very professional and friendly.
I dealt with Leonie in West Norwood, she was thorough with the details, patient and helpful when we had questions. Pleasant to deal with.
I have used Big Yellow in the recent past, for quite long periods, and I was pleased that the service was even better than I remembered
Clean well kept storage building, great price, excellent customer service from Natalie, good level of contact in run up to moving into storage unit.