Customer reviews for West Norwood Self Storage

I took some things to store at the West Norwood site last weekend and was very impressed with the service I received from the staff there - extremely helpful, friendly and professional. The place was clean, well ordered and easy to navigate, and the two guys who were working that day went out of their way to make sure everything was clear and easy to understand. I would definitely recommend the West Norwood store to others.

Such a positive and pleasant experience - staff were more than helpful, very informative, and went above and beyond to help me.

Moving home and having to put possessions in storage is a stressful experience but the extremely helpful staff alleviated all the pressure for which I am grateful.

This was the first time I had used a self-storage company - and it couldn't have been easier. The staff, particularly Hugh, were hugely friendly and helpful. I would really recommend Big Yellow to friends.

Really lovely, friendly, helpful staff, wonderful service

Incredibly helpful staff, and immaculate premises, as well as a great system set up with me in mind - what more could I ask for!!

having never use this type service before i found it quite easy to understand the way it works very helpfull polite staff would recommend

Website is really user friendly, staff in store were very helpful, speedy registration and being to actually view a space before you decide which size you need is excellent.

Friendly and helpful staff. Good location ideal for us just up the road. Our only complaint would be the lack of lighting inside the actual unit.

I wanted to praise the hard work of the Big Yellow Staff at the West Norwood branch. From the moment I made the first phone call, they have been nothing but polite, kind, helpful and reassuring that everything will be smooth running. We moved on Saturday and the process was so simple and effective. I have never heard anything about storage companies but I will be sure to pass on the message to all friends and family. The two women I have mostly dealt with at the West Norwood branch have been so helpful and brilliant to talk to. Thank you for being a fab company to deal with, making our lives a whole lot easier. I passed a similar message on to the directors of Big yellow, who were also very pleased and thankful for the praise. All in all, 10 out of 10 to a great company!!!