Customer reviews for Balham Self Storage

Samantha was brilliant

Samantha and Anthony were incredibly helpful in upgrading me from a smaller to larger unit. I was given "offer" prices, even though I am a longstanding customer. The process was slick and everything was sorted very efficiently. Big thumbs up and thanks to you both!

I was only at the unit a few times during my stay but every single time there was a friendly, helpful member of staff ready to assist with any issues or questions. In particular, Samantha was just amazing! She was always smiling, went above and beyond and was incredibly helpful. If there were more people like Samantha in the world, it would certainly be a much better place!

I can’t recommend the customer service enough with the Balham self storage. Both Samantha and Anthony have been absolutely wonderful and made, what could be a very stressful experience moving all my flat into storage, it a seamless experience. Would highly recommend

Samantha has been amazing, needs a promotion stat! She made the process so smooth and has a fantastic approach to customers!! 10/10

Samantha is attentive, helpful, empathetic... I loved meeting you, I wish you all the best❤️

Great and friendly service. Natalie was very welcoming and helpful and took care of everything seamlessly. Highly recommend

Natalie has been so helpful on both check in and throughout our time using the storage. Couldn't recommend more!

I used my storage room for five months and was delighted with the service. Natalie (who made my initial booking over the phone) was friendly, helpful and efficient. Unlike some other similar services, her sales approach was relaxed and flexible, never pushy. Whenever I came to collect or unload items into my unit the reception staff Natalie, Samantha, Charlene and Anthony were so smiley and helpful. I would highly recommend the Big Yellow Storage Co, Balham.

Thank you so much Samantha. You have been so helpful and lovely!