Customer reviews for Balham Self Storage

Anthony in store was fantastic, he showed us round with enthusiasm, explained all out options, didn't push more expensive things we did not need

Your staff . Nathalie in particular, showed patience and generosity ...and on a Friday night spending perhaps over an hour -to get us in. This has to be acknowledged However, I got locked out at 11 .00 pm, as i loaded items into our spaces -our rooms. You should put a sign in the elevators or in the atrium, warning people not to go past their time allowances, AND to always know what these are...I had not been told ...or rather, had notfully taken this in. A small sign in the elevator, would be reallly, realy useful. A security guard had to be dispatched..and please thank his company -because Mike was also very geneous and helped me to get everything actually done by aboyt 1.00am...so mission accomplished. One cannot say fairer than that.

Charles was great explaining the whole process to me as I had never used self storage before. He made the whole process pain free and made me feel at ease.

The team work with the customers as observing whilst using the facilities, friendly team and have a good relationship customer

Easy check in process and amazing and friendly customer service. Anthony called me twice to ensure that I was aware of every step and guide me through the process.

Extremely well run compared to other similar facilities (we’ve tried a lot). The staff are always really helpful and I trust Anthony implicitly. We’ve had various instances where we need his help moving rooms or changing details on our account and we always comment after any interaction as to how good the service he delivers is.

Anthony was great, thanks for everything thoroughly and quickly. Very appreciated. and very helpful polite as well.

Customer service was great

Great service, very easy to use

Very good experience but when showing the allocated space showed alternatives that were more appropriate.