Customer reviews for Balham Self Storage

Very attentive and considerate staff. Made me feel welcome and kept me informed throughout the whole process.

I recently had the pleasure of utilizing your storage services, and I must say, it was an exceptional experience from start to finish. Here's why: Convenience and Accessibility: The location of your facility was incredibly convenient for me, making drop-offs and pick-ups a breeze. Plus, the extended access hours ensured I could access my belongings whenever it suited my schedule. Security Measures: I was thoroughly impressed by the security measures in place. The gated access, surveillance cameras, and sturdy locks provided peace of mind knowing my items were safe and secure. Customer Service: Your staff deserves commendation for their outstanding customer service. They were friendly, knowledgeable, and always willing to assist with any questions or concerns I had. Their professionalism truly made a difference. Anthony is a particular highlight - he's a gentleman and an absolute hero. A great staff member who runs the ship manfully on his own. Cleanliness and Maintenance: The facility was impeccably clean and well-maintained. It was evident that cleanliness is a priority, and it certainly did not go unnoticed. Affordability and Transparency: Your pricing was fair and transparent, with no hidden fees or surprises. I appreciated the affordability of your services and the flexibility in payment options. Additional Amenities: The extra amenities, such as complimentary moving truck rentals and packing supplies, were a pleasant surprise and made the storage process even smoother. Overall, I couldn't be more satisfied with my experience at your storage facility. I will undoubtedly recommend your services to friends and family in need of storage solutions. Keep up the fantastic work!

Samantha's attention was spectacular

Friendly and helpful and patient Explained everything and answered all questions

Super friendly — made me feel welcome, waited for my van, very accommodating. Highly recommend!

The two staff at Balham yesterday were incredibly friendly and helpful. They are both a credit to your brand.

Anthony and Samantha were fantastic. They made everything really easy, painless and fun too.

Very friendly and helpful staff.

Very friendly staff, went the extra mile to make sure everything was in order

Personable staff, a special offer for February starts, clean room and changed room to give us something more accessible.