Everything including the initial enquiry was handled in a professional and efficient manner.
Naresha
17 Jan 2021
Everything including the initial enquiry was handled in a professional and efficient manner.
Sammy was very professional and friendly helping us through the check in process.
Perfect
Excellent
Was so simple and easy to book my storage unit in advance, I was given a great deal and when I had questions a member of the team got back to me straight away. It was a good system to fill in online check in which made it speedy when I got there. Anthony was so kind to stay a bit late to let me in as we didn't realise the closing time and gave us everything we needed to get set-up and into the unit.
Very Well
The store team is professional and friendly. Anthony Lai and Natalie offered an outstanding customer service.
everyone start to finish were so helpful. Also want call out the removal company - Van GO removal.. made a stressful experience fun and easy..
Anthony was AMAZING. Super friendly and helpful. He’s a gem and we had a great experience. Thank you so much. :)
I had originally reserved at Access but was disappointed by their customer service approach. Did not explain the contract, did not return calls and sent a proforma invoice for double the original phone quote! I rang Big Yellow and was very impressed with detailed information and quote and reserved immediately