Customer reviews for Balham Self Storage

Lovely people, very helpful and great service

Very smooth process and the team were lovely!

Easy enough to book online, like that you can see all the prices of big yellow's near me. Visited the store on the day with all my stuff, they looked at it and suggested a considerably smaller room which is much cheaper - so great for me! Liked that the store has lots of trollys and machines to help move items from storage to vehicle.

I received a really helpful and informative phone call shortly after making my reservation. Nikki was extremely helpful when I went into the branch. Once she understood my needs she advised me on things to consider, things I might need and then showed me the size of the unit I had reserved, it became clear to me that I would need a larger unit. Nikki was also a great help to me detailing my items for my insurance.Throughout the time Nikki was very friendly and personable. I observed how the whole team were interacting with each other and other customers, everyone was so professional and knowledgeable. It was relaxed and gave the impression of a great place to work. A really nice experience all round.

Rebekah at big yellow storage Balham was great!

Anthony Lai was helpful, considerate and funny! He delivered a quality service with a smile and ensured we had the best possible experience organising and moving into our storage space. I cannot sing his praises enough and believe he should be recognised by the company for his outstanding customer service.

I had a great experience with Samii. She was super helpful

It is quite a stressful time as I am declutting to sell my house but everyone I dealt with was so reassuring and easy to deal with.

all handled very well

Whole process was super easy and team was very helpful and efficient