Customer reviews for Balham Self Storage

4.8 out of 5 stars
1250 reviews
I received a really helpful and informative phone call shortly after making my reservation. Nikki was extremely helpful when I went into the branch. Once she understood my needs she advised me on things to consider, things I might need and then showed me the size of the unit I had reserved, it became clear to me that I would need a larger unit. Nikki was also a great help to me detailing my items for my insurance.Throughout the time Nikki was very friendly and personable. I observed how the whole team were interacting with each other and other customers, everyone was so professional and knowledgeable. It was relaxed and gave the impression of a great place to work. A really nice experience all round.
Michael
18 Oct 2020
Rebekah at big yellow storage Balham was great!
Jurga
16 Oct 2020
Anthony Lai was helpful, considerate and funny! He delivered a quality service with a smile and ensured we had the best possible experience organising and moving into our storage space. I cannot sing his praises enough and believe he should be recognised by the company for his outstanding customer service.
Nadia
12 Oct 2020
I had a great experience with Samii. She was super helpful
Angus
4 Oct 2020
It is quite a stressful time as I am declutting to sell my house but everyone I dealt with was so reassuring and easy to deal with.
Aileen
28 Sep 2020
all handled very well
George
28 Sep 2020
Whole process was super easy and team was very helpful and efficient
William
26 Sep 2020
Very easy to navigate the online process and in the facility itself your staff member Rebekah was incredibly helpful and welcoming.
Mathew
23 Sep 2020
All was great and easy
Amy
21 Sep 2020
The service was absolutely great from start to finish
Gavin
21 Sep 2020