Very good reception staff and very detailed putting my mind at ease along the way. Very friendly and have no hesitation to recommend Big Yellow. Many thanks Lesley Jane King
The customer service from start to finish was superb. Especially Anthony who talked me through the process, showed me the original room and provided a second one when the first one was too small
Natalie who looked after me was amazing and so so helpful
The staff were very friendly and knowledgeable. Also after my first enquiry I was NOT bombarded by phone calls like I was by other companies.
The team was very helpful and clear with the whole process
Anthony Lai Was incredibly helpful, he returned my calls instantly and talked me through the offers and my options
Very clear in explaining everything at the check in process. Very accommodating for the fact that I was in a big rush. Also called up beforehand with an offer which was explained very well.
The man I met was extremely helpful and kind and couldn’t help enough. He did an amazing job and should receive good feedback.
Really helpful in answering questions and great customer service. The price is also competitive
We had Anthony Lai booking us in and he was absolutely fantastic. Not only was he super helpful and informative, he made the whole process very easy. A great Manager!