everyone start to finish were so helpful. Also want call out the removal company - Van GO removal.. made a stressful experience fun and easy..
Max
4 Dec 2020
everyone start to finish were so helpful. Also want call out the removal company - Van GO removal.. made a stressful experience fun and easy..
Anthony was AMAZING. Super friendly and helpful. He’s a gem and we had a great experience. Thank you so much. :)
I had originally reserved at Access but was disappointed by their customer service approach. Did not explain the contract, did not return calls and sent a proforma invoice for double the original phone quote! I rang Big Yellow and was very impressed with detailed information and quote and reserved immediately
Natalie was excellent and friendly
Faultless
From the very first contact I had with Anthony I could tell he was very knowledgeable and incredibly helpful. When I came to the office to sign up he was courteous and professional, while my sister and I were guided through the process by the lovely Anthony, another staff member, Natalie made sure we were comfortable by offering us a beverage! Our overall experience was fantastic. The staff were brilliant ????????
Very good. Paperwork was quite intense though!
All went very well and Anthony Lay at the reception was very helpful. He showed me different storage options which was great as I had to divert from my initial online booking.
very good & easy to understand.
Jo & Sami were unbelievably helpful. Really went above and beyond in making sure I understood how all the alarms worked as well as fully explaining the contract to me. 10/10 service, hats off to them both.