Initial enquiry handled great, was shown a room and told everything about the costs. Booking was really easy and moving in was fast and pleasant.
Sofya
18 Sep 2020
Initial enquiry handled great, was shown a room and told everything about the costs. Booking was really easy and moving in was fast and pleasant.
The team working at the reception were fab and very helpful !
Quite easy booking online
The booking was quite easy, finding the right size room wasn’t too clear but I called up and the person I spoke to was really helpful.
Efficiently
Very easy step by step process laid out by Samii at Big Yellow Balham.
Excellent
Rebekah & Lydia were absolutely brilliant: they made the whole experience so easy and stress free and it was clear to see they genuinely care about their customers and the company. Well done Big Yellow for employing such amazing staff!!
The process from start to finish was very clear and smooth. Had a great experience on the day with Lydia and Rebekah welcoming us, we were able to get started straight away, lots of trolleys available so it was a breeze. Highly recommend, Thanks Big Yellow team
Quick to respond.