Very well handled - through briefing made regarding processes and options of access
Martin
7 Jul 2020
Very well handled - through briefing made regarding processes and options of access
Superb team, from booking over the phone to visiting the store. All staff were extremely professional and thoughtful.
Lovely staff and very helpful for my first time. Natalie was great to walk through all the instructions. Appreciate the intro discount from Natalie and Lydia too! Thanks for the referral for Lee from Vango, great service - very helpful.
The website was easy to use and made it very easy to receive a quote and complete online check in. I spoke with Natalie from big yellow storage Balham multiple times on the phone, once to inquire about room dimensions and again to reschedule my check-in and she was very friendly and helpful, she also helped me with the move in process and was very helpful when I explained I was in a bit of a rush and walked me through check in and contract and move in quickly while also explaining everything very clearly.
Easy move with good service in tricky times!
Cannot say enough good things about the team in Balham. Chatty, friendly, efficient and professional, they make you feel like nothing is a hassle and they can't do enough for you. I've used the Balham store several times over the years and consistently find that the customer service is genuinely some of the best I've experienced anywhere. Thank you!
Everything was super easy!
Natalie was fantastic at helping us through the check-in process and put us at ease with the whole move in. Thank you Natalie!
Very simply process - easy to use website and helpful follow up calls from the team at the office.
Very well, super easy and all the staff very helpful and friendly.