Customer reviews for Balham Self Storage

4.8 out of 5 stars
1250 reviews
The website was easy to use and made it very easy to receive a quote and complete online check in. I spoke with Natalie from big yellow storage Balham multiple times on the phone, once to inquire about room dimensions and again to reschedule my check-in and she was very friendly and helpful, she also helped me with the move in process and was very helpful when I explained I was in a bit of a rush and walked me through check in and contract and move in quickly while also explaining everything very clearly.
Olivia
4 Jul 2020
Easy move with good service in tricky times!
Ben
29 Jun 2020
Cannot say enough good things about the team in Balham. Chatty, friendly, efficient and professional, they make you feel like nothing is a hassle and they can't do enough for you. I've used the Balham store several times over the years and consistently find that the customer service is genuinely some of the best I've experienced anywhere. Thank you!
NA
26 Jun 2020
Everything was super easy!
Jodie
25 Jun 2020
Natalie was fantastic at helping us through the check-in process and put us at ease with the whole move in. Thank you Natalie!
Hannah
22 Jun 2020
Very simply process - easy to use website and helpful follow up calls from the team at the office.
James
19 Jun 2020
Very well, super easy and all the staff very helpful and friendly.
David
17 Jun 2020
All great, thanks for your patience as I waited for a letter from my insurance company, staff checked in with me occasionally without being pushy. Lovely people!
NA
16 Jun 2020
The whole experience super friendly, quality, and fast.
Urte
13 Jun 2020
Natalie was extremely friendly and helpful.
Andrew
13 Jun 2020