Customer reviews for Balham Self Storage

Very easy step by step process laid out by Samii at Big Yellow Balham.

Excellent

Rebekah & Lydia were absolutely brilliant: they made the whole experience so easy and stress free and it was clear to see they genuinely care about their customers and the company. Well done Big Yellow for employing such amazing staff!!

The process from start to finish was very clear and smooth. Had a great experience on the day with Lydia and Rebekah welcoming us, we were able to get started straight away, lots of trolleys available so it was a breeze. Highly recommend, Thanks Big Yellow team

Quick to get a quote, stated clearly on email. The team rang several times before my move in date too to confirm details and give extra info about moving in which was good

Quick to respond.

Very well. They contacted me within a few hours of booking to confirm and talk me through the online check-in.

I did think that it was a bit excessive that I was called so many times prior to moving in. But the staff were lovely and the process was easy

Very well

I thought the whole process of booking, checking in and checking out was incredibly easy and the staff were very helpful with everything