Initial enquiry was brilliant. The lady on customer service team was so lovely and helpful! Samii in store at Balham was equally as brilliant - so informative, friendly and chatty - she made the experience really good.
This was a very smooth operation, i couldn’t get to Balham store in time, but luckily i was in Bromley and the reception there , Natalie , was like she The Boss, Natalie handled my move in explaining everything clearly, it was a nice experience checking in somewhere elas and turning up to my requested store, and everything went smoothly. Natalie is so suited in representing your company as a Front line staff, great public services skills, Im Happy. Jomo Eastman
Very easy, constantly kept up to date on prices and room sizes.
Brilliantly. So easy. And fantastic customer service. Lydia and Natalie couldn't do enough to help me.
I was provided all relevant information regarding storage unit membership, Fee, Also I was very well explained by the staff member Rebecca about how to use the facility.
It takes waaaaaay too long to go through the initial paperwork. It's a storage unit. I feel there is less paper work to purchase a gun, car, have a child, etc.
Rebekah was brilliant, great follow up, spelled everything out in a straight forward way.
Initial enquiry and everything after was very straight forward,
I have been made welcome by the staff at the Balham branch both by phone and in person .There was more to it than I had initially thought but with the help of friendly staff and a walk through I left knowing exactly what to do
I was delighted with the support I received on the phone when I called to make an enquiry. It was a stressful time and the person I spoke to really took the time to understand what I needed and gave me great advice. At the end of the call I felt completely reassured and calm. Thanks so much!