Customer reviews for Balham Self Storage

Very straight forward...Staff very helpful and friendly.......held up a little by the computer system being very slow

Handled over the phone straight away. Very clear on what was included in the final process and a solid explanation of the process.

Everyone I spoke to and dealt with at Big Yellow was excellent, from the initial call centre when I first phoned up to the excellent staff on site on the day. They were all very clear and made the whole experience much easier. Thank you

My full engagement with Big Yellow has been with Samii at Balham - she was really helpful and efficient.

A lot of hidden costs that were not clearly marketed when I booked the room.

Natalie could not have been more helpful. Moving is very stressful and she was so friendly, polite and helpful the experience could not have been better. She explained all my options clearly and advised correctly on the likely storage space I would require.

Initial enquiry was handled exceptionally well; informative, answering all my questions and clearly outlining the options open to me, and the process of online check-in. I appreciated the proactive contact to double check my booking. On arrival at Big Yellow, Rebekah and Natalie were extremely helpful, friendly and professional, and made my move into the storage space as smooth as it could possibly be.

Amazing service by Sammy on reception! Couldn’t have been a better experience.

The whole team at the Balham branch have been very helpful from the moment I enquired to check in. Great team and very friendly. Definitely will be recommending and using for future business!

Easy to understand and the service was seamless. Natalie was so helpful and answered any queries we had.