Initial enquiry was very easy with a quick online quote. Someone then called very promptly and was able to answer clearly a couple of questions I had. Moving in process is very clear - but check in in-store was a bit slow.
I thought it was a really easy process. Checking in is relatively time consuming but it’s good that you have plenty chance to do it online and in advance.
Paula (Balham) was fantastic. She also took extra care when she found out I'm recovering from a mTBI. JM
I was very happy with the friendliness and information provided by the agent at the store.
It was great Sammy, Natalie and Lydia were great and very helpful. Sammy had only been there for 3 weeks but she was very professional and capable with some assistance with Natalie!
Absolutely fine - after my very first enquiry I told them I was not moving for 12 months and I was left alone - not pestered. When I went back my details were still on file and it all moved on vry smoothly.
Excellent and first class service!
Very friendly and easy to sort out. Staff were excellent
Natalie was extremely helpful during check-in - I arrived with only 45 minutes to check-in and move everything into my room, Natalie was more than happy to help speed the process up, whilst remaining professional throughout and providing all the information I needed. Very grateful for the help - managed to get the van back with 1 minute to spare!
It was handled very well. Lydia was knowledgable and extremely helpful