Customer reviews for Balham Self Storage

the service was efficient, easy and affordable in the Balham branch.

Very friendly & helpful staff, secure-feeling facility, clear instructions, sufficient loading space, out of hours option, price match

The whole process worked very well for me and all the staff (in particular Tim) were very helpful. I was moving flat and needed somewhere to store my belongings. On the day I 'moved in' I was quite stressed as I was very busy not only with moving, but also with work and preparing for a holiday early the next morning. When I arrived, Tim was very helpful and helped what could have been a further stress be a simple and not very time consuming process. When I moved out, the process was just as simple. Unfortunately I don't remember the name of the lady who helped me, but she was very kind and ordered me a Taxi to move my things.

Very helpful when I needed them and perfect customer service given by Paula and Tim.

Efficient friendly

Charise was extremely helpful and made a stressful move as smooth as possible for me!

The team at the store were so friendly and helpful, they gave us lots of clear instructions and were keen to be of help when I last minute required extended hours access

This is the second time that I use this storage and like the first time Tim took care of my practice, as usual he was friendly, very nice and more than useful!

Helpful, friendly staff who were able to assist with all questions.

Incredible customer service! I had not checked to see that the bank holiday times were different (4pm) than the usual and had planned to arrive at 4.30pm. I received a call at 3.15pm checking that I was on my way. I highlighted I could only make it by 3.50pm which would usually be too late to check in. Paula stayed behind after closing time to help me complete all the necessary paperwork & H&S plus show me around the facility. She did a fantastic job and sacrificed her time to help me out and save me a lot of potentially wasted effort. Facilities also seem great, safe and clean and easy to get around. Overall a 10/10 from me! Thanks, Charlie B