Very nice facilities, helpful staff, and the discount currently is great. We weren't 100% with the first unit so the guy took us to see 2 more- very obliging!
Catherine
6 Nov 2016
Very nice facilities, helpful staff, and the discount currently is great. We weren't 100% with the first unit so the guy took us to see 2 more- very obliging!
After my email enquiry I received a phone call soon after from Paula who was very helpful and easy to deal with
Sylwia was especially helpful in finding the right storage solution for us and very clearly explained the admin.
Girl explained everything to me. Showed me unit and completed paperwork.
The lady who served me was lovely! Really friendly, helpful service. Explained everything to me in full and even went out her way to help me with something none Big Yellow related. I wouldnt expect anything less from a Northerner. Employ more Northerners!
Competent front-of-house staff. Good out of hours access. Good parking.
Everytime time i have a great service from the workers at Big Yellow Storage.
Sylwia was super helpful and made sure we understood how to get in and out of the building. The customer service experience was great and we would definitely recommend Big Yellow.
Staff member was exceptional. Clear and precise information and spent time ensuring I was getting what was suitable to my needs in terms of size and access.
Excellent customer service - from matching quote to staff service and friendliness when checking in at the storage location. Prompt, efficient and personable!