Friendly, professional, helpful staff. Nice clean facility
Shelley
26 Feb 2017
Friendly, professional, helpful staff. Nice clean facility
Helpful and sensible service from Rob on the phone and Serena at the desk
Friendly, easy to check in and explained everything in detail. Big Yellow made the process of moving as stress free as is possible!
I was unsure of what type of unit to take but the assistant Sylwia was extremely knowledgeable and very patient and helpful. She took time to guide me through the process & made everything so easy. She was extremely friendly and went out of her way to assist me. 10 out of 10 for her customer service.
Very reasonable prices, convenient and easy access. The 2 staff members we dealt with, Tim and Paula, were excellent, helping us to carry our storage items due to a faulty lift, so as to not to delay us.
It was so easy and straight forward. Tim explained the process clearly as id never put anything into storage before. He was really helpful on the day too.
I was very satisfied with the service provided, specially with the staff - Sylvia from reception was very friendly and helpful.
Good efficient service, good price
The service from Sylwia was excellent and she explained everything in detail and in a very friendly and helpful manner
Friendly, helpful and efficient. I think you could reduce the paperwork (and I'm a lawyer)