Customer reviews for Balham Self Storage

I had issues this weekend when I realized the storage unit I already had was too small to fit everything I was bringing in and the van delivering all my things ended up coming after closing time to the storage… Samantha was so so helpful, she help me set up a second storage unit and stayed after hours, making sure I had everything I needed, charged my phone and keeping me safe and warm after closing time! I could not thank her enough for everything she did during this really stressful day!

A completely straightforward, reassuring experience. The team were friendly and helpful on the phone and in person. Everything was explained clearly and followed up in emails. The units were spotless and secure. They also helped me go down two sizes in storage after I overestimated the size I would need, rather than convince me to keep the more expensive option. I'd had a poor experience trying to arrange storage elsewhere and Big Yellow Self Storage Balham were different in every way. I can't recommend them highly enough. A massive thank you to Samantha and the team. Also they recommended Lee for removals and he was a total superstar!

Really excellent service received from Samantha during my check in this weekend. Samantha was very personable and could not do enough to help, she was very knowledgeable and ensured that everything was in order and suited to my needs. All round excellent experience, thank you Samantha!

I am not typically a reviewer but the staff, in particular Samatha, is always so friendly and helpful. Legend. Everything is just so easy here.

Wanted to give a big thanks to Samantha and Natalie at the Balham branch. Really positive, helpful, and kind support in helping me organise my unit rental. Thanks!!

I have to say I had a particularly difficult time moving in and around London this year. Having used several storage facilities in around London Big yellow are hands down the best team i’ve experienced. I have to say, as well, the stand out superstar would be Natalie who is always on hand to make sure you’re getting the best service and the best services from the big yellow team Lastly moving in for my flat and moving out back Out andinto a new flat was made almost stress-free Due to the fantastic Man With A Van ‘Lee 😘’ he’s a great guy Super value for money, super flexible and a pleasure to work with.

Lovely and friendly ladies at Balham branch, very helpful today for us too on the last day before we vacated the unit. Thank you for all very much for your support over the long years we’ve been with you.

Quick response and Natalie was excellent on helping with the storage,

Great experience !! Samantha and Natalie were lovely and helpful :)

Really impressive set up, very clean and secure. Great customer service, honest and detailed from the beginning