From the teĺephone staff to the staff on site everyone was very helpful and made my move really easy.
Anne-Katrin
14 Jun 2020
From the teĺephone staff to the staff on site everyone was very helpful and made my move really easy.
Very friendly and helpful staff. Everything from room sizes to prises was explained in detail.
Very good experience, punctual well explained and no time wasted. Almas was very good at showing us the units promptly and getting a unit located for us in no time at all, brilliant service by him and henry
My request was handled by Henry who dealt with everything in a very professional and friendly manner. He gave me an exceptional price and an offer that I couldn’t refuse. Sam handled the payment and showed me around whilst explaining everything, she was brilliant and made me very comfortable with the process as it was my first time. I needed an extra unit the next day and Sam handled everything again and gave me an amazing price that beat everyone else, in retrospect, even if she didn’t give me a good price I would have still gone back just down to her and Henry handled it all and made it very easy for me, some of the best customer service I have received in years.
Incredibly helpful and friendly - solved problems with my ID really reassuringly. Process was easy and I was very satisfied with the level of service
Start to finish. Henry remains a star in this covid19 crisis
We are pleased and happy with the service we received. Mr Henry Akpapunam was very helpful and made the whole process flawless. Henry Akpapunam was very determined and adhere to all policies during this pandemic and followed all the guidelines.
I spoke to Almas ali few times, he was really nice and helpful. Overall my experience there is great
My enquiry was dealt with very well in store, all of my questions were answered and the booking process went very smooth
Henry was just incredible throughout the entire duration of planning... right up to move date. Samantha was wonderful too. A stressful experience was made easier due to Henry... my main contact... and Samantha. Both... are a credit to Big Yellow.