Henry assisted me in my initial enquiry and was very professional. He explained the process to me in a friendly manner.
Shashank
23 Feb 2020
Henry assisted me in my initial enquiry and was very professional. He explained the process to me in a friendly manner.
Very understanding of my moving homes situation, good and comforting advise. Clear with explanations and instructions. Excellent and calm manner, very supportive and helpful
Henry was very helpful and obliging on the phone. Also on check in as I was unable to complete online check in. He was also able to deal with two other customers enquiries at the same time. Next day he even remembered my name!
The team is friendly and the whole environment is clean and secure.
My initial enquiry was a good insight to your business, customer services was very helpful selling the company service to me. But when I actually came to the site in the building to put my belongings in storage there were many rules that could put many potential customers off wanting to use your storage company.
Very easy with the help of Henry.(Staff)
Everything was well moved swiftly and was very fast
Very helpful, and informative
Almas was very helpful and professional, showed me few rooms to choose from.
The reservation was handled brilliantly by Henry and I couldn’t be more pleased about his reassurances and understanding on how stressful moving is. Then I met Sam and she an absolute star! Did the papers in no time, even changed the room for me(closer to the lifts) and gave me much needed hug. Real people do assist you! Thank you for everything, I know I’m safe with Yellow Storage!