I was recommended Big Yellow by a friend who gave me Harry’s contact details at The barking store and that he would be expecting me. Harry was most helpful in explaining the size of the units, cost and how things work. I signed up then and there.
Very helpful service by henry Very informative and good rate offered
The Big Yellow Storage has truly shown itself to be a very consumer-friendly and extremely supportive in helping me and my family during our stressful house move. I am most grateful to have had Henry Akpapunam serve me at the Barking branch. Henry made the complicated purchase very easy and went well beyond what was expected to help us make the right choice. I can confidently say that if it wasn't for Henry's high competence and helpful manner, I would have gone to Safestore instead. All the best to Henry and I hope Big Yellow Storage truly appreciate having such an employee working for them.
My experience was so good , excellent customers service.
Henry was extremely helpful and knowledgable about the check in process. He ensured that everything was explained to me and assisted me with all questions asked. His personality made the process even better, you’re lucky to have him as an employee.
Really easy, made an enquiry online and was contacted within 30 mins. I was given a super clear quote over the phone which I was happy with. Team kept in contact with me and were very clear on T&C’s of the service and questions made.
Excellent service & advice
Henry assisted me in my initial enquiry and was very professional. He explained the process to me in a friendly manner.
Very understanding of my moving homes situation, good and comforting advise. Clear with explanations and instructions. Excellent and calm manner, very supportive and helpful
Henry was very helpful and obliging on the phone. Also on check in as I was unable to complete online check in. He was also able to deal with two other customers enquiries at the same time. Next day he even remembered my name!