Very friendly and efficient
Nick
24 Jan 2021
Very friendly and efficient
It was all fine except that the website doesn't make clear the additional costs (£50+ deposit, £60 insurance) thus adding 1/3 to start up costs that are not obvious from the website.
The room we booked had a leak and water patch so Mike found us another unit quickly which made it bit less stressful moving
Very well
Mike at big yellow bow was very easy to deal with
Everything was smooth and I was given most of the information I needed. It would have been good to have all of the costs, even approximate, factored into the initial quote (inc. deposit, insurance, padlock) as it ended up costing more than I thought it would. The price was fine but would have been useful to know the rough total at the start of the enquiry.
Yes this was very easy
My rental home had a flood which resulted in me having to move out right before Christmas, I was traumatised! The Yellow storage staff were the friendliest most helpful bunch of people I had spoken to during this nightmare few days and I can't thank them enough for their kindness and help. The removal guys they recommended to me were amazing too! They completely put me at ease when they seemed to care just about as much as I did when handling my fragile items. Thank you so much!!!
Phone first. Brilliantly. At national call centre.
Choosing the right size online was super easy. When I arrived on the day of move in Michael was super helpful, has a great personality and answered all my questions.