I checked in with Gary who was really helpful and made the process very straight forward. The whole team at Bow have been great in assisting me each time I visit and create a very positive friendly atmosphere.
So I was in a bit of a rush with a hire van on the clock and the manager Chris really guided me through the process smoothly and quickly and was really nice to chat with him. Would definitely recommend!
Afable and mega professional team, very efficient. 3rd time for me. Very happy with the service, as usual. It's quick and easy every time.
Excellent customer service, clean facilities that are well lit and welcoming, as well as a space that’s great, purpose built with excellent security
Gary Gold was amazing. He showed us around and answered all the questions we had.
Customer service was amazing, thanks to Jag
took time, explained everything very clearly. Gave me a bigger room for the same price
Staff at the Bow unit have all been unfailingly kind, helpful, cheerful and patient. I must mention Gary, Reena and Jag in particular. The storage facility itself is well organised and clean and my unit is very good in it's proportions. A small detail but you also have bicycle racks and are the only storage facility to do so, thank you!
Khairul was exceptionally helpful in assisting me. He went out of his way to help even though I haven't managed to follow every instruction during setup by myself.
Its all about the experience. Gary was amazing. Couldn't have asked for a more helpful person to introduce me to my first experience of Big Yellow Storage. Explained everything clearly, very personable. I wish every company would have someone like Gary.