They were very professional.
Shaista
13 Feb 2023
They were very professional.
Alise was excellent through the process, wry much appreciated!
Customer service was awesome. Team there went above and beyond to ensure I was both happy and felt like my unit was safe.
very organised, clean storages and information are provided in a clear way easy to understand.
Easy to use online system. Efficient and friendly on the day check-in - thank Alisa. Great location.
Great customer support, convenient options to estimate the size requirements based on the items list
Gary made the process very calming as was stressful day
I felt welcome from the minute I walked through the door. The staff were very knowledgeable and made it super easy to understand the process.
Garry at big yellow made our first time using the company very straight forward was patient and didn't mind answering all my questions.
The online check-in process was easy to follow. As part of the onboarding, the videos make it easy to get through the sections. Last, the on-site personnel was helpful.