The most impressive aspect of Big Yellow in Brighton was the very helpful, professional, polite and friendly staff. I am a long term customer of Big yellow so i have had a number of dealings with staff face to face at the store and on the telephone- each and everyone of them are pleasant as well as good at their jobs and they reflect some high quality training from management.
Great location, easy parking. Changed rooms recently which was very easy. Highly recommended
one, i had to wait about an hour to be booked in, after a long van journey from london to brighton this was very annoying, two even know i gave the correct notice i was leaving you still took one extra mounths money out of my bank account and i had to ring several times to get this back and it took just over a week to go back into my bank account, so overall i was happy with your organisation but the above i was dissapointed with, it could be made better, saying that your staff were freindly and helpfull people, thanks julian grant-mottram.
Been a real blessing to my husband & I. Thank you! I have stored twice with you and have found that it has been really useful to us to store so that we can sort things out safely. Staff have been helpful and friendly when we have needed help. It is also a clean place and probably the best place in the area in terms of access with ample parking. Useful when you a hire a man with a van to help you move!
Most impressed with the attitude and helpfulness of staff. Had to downsize on one occassion, and Nick in Particular was most helpful as to the proximity of the new space required, so as to minimise the work involved transferring property. He was also extremely efficient at the paperwork neccessary; basically excellent all round.
We are all short on space and want to keep things that we rarely use and using the Big Yellow Storage Company is an Easy way to do it. Competitive with easy access what could be simplar than to arrive. gain access to your storage facility, get what you want, lock up and leave. A must in this day and age when space is so important at home.
Big Yellow self storage has been our saviour, giving us a short-term solution to our clutter problem while painters and plasterers worked on the house.
used your company twice and its pretty good, sometimes could use an extra trolley or two when its busy but overall very happy with the place.
The facility was very well designed, and had excellent features. But best of all was the high quality of the staff: good communicators, polite, helpful and efficient; this applies not only to the store I used, in Brighton, but to the central admin whom I contacted by phone occasionally.
I was imppressed by how efficient the service was and it gave me confidence about the storage and its safety and security. My only wish is that your access hours were a bit longer.