Customer reviews for Brighton Self Storage

I received excellent customer service. I was 100% satisfied.

The experience so far has been pleasant so far. I needed last minute storage at a good price and the process has been very clear and straight forward. The service has been professionally friendly, both over the phone and in person. The online check in a surprisingly simple task and not time consuming, which I was fearful of. You ask for only the information that you need making the experience stress free.

Perfect, would definitely use again and recommend to anyone that needs storage.

I had an enjoyable time. Although I am storing my stuff for a happy reason I did feel a bit stressed when I arrived thinking about the effort involved but I was put at ease straight away. The access and entry procedures were explained really well. All the paperwork was clear and kept to a minimum.

Very good - everything explained clearly - excellent customer service from all staff I spoke with - all went above and beyond to help me with my enquiries.

Prior to check-in not really sure what to expect, but process was simple and straight forward, staff pleasant and helpful. Feel confident about using the storage, well lit and secure.

Very helpful staff, not the cheapest but you do get excellent service and peace of mind. Would use again.

This a really great service and value for money. The storage space is well tailored to meet/ exceed customer need. The staff are very helpful, all in all, world class customer service. I'm very impressed and would always recommend Yellow Storage to small businesses.

I have had the pleasure of using this branch of Big Yellow three times over the last 10 years or so and every time I cannot praise highly enough the friendly and efficient staff. The premises are always clean and in a good state of repair. I have never used the out of hours service, but it is clearly available should I wish to do so. But I will say again that the staff at the Brighton Big Yellow, off of Lewes Road are absolutely fabulous. Friendly, courteous, helpful, efficient. I have in the past and will continue to recommend this branch of Big Yellow to anyone and everyone who asks.

staff,especially sarah,so very helpfull. the whole experiance was easy and quick. trolleys and a lift always available.would recommend to anybody.