Customer reviews for Brighton Self Storage

Great service and advice able to get space in 1 hr

The communication was excellent, with courtesy calls and e-mails. Even though the computer system was down the day I moved my things in, the staff made checking in easy and quick. I can't think of anything negative to say about Big Yellow, Brighton. Good staff, storage, location, and price.

Very useful for storing student belongings/furniture over summer between student houses. Very easy to use, clean, convenient and good security. Would definitely recommend.

The best part about the experience was the service. The staff were helpful, friendly and knowledgeable. The lady who took all my details in particular was great. Sarah I think her name is - I hope your leg heals quickly!!

Very professional and excellent service from staff and management. Pleasant and always ready to help. Clean and organised.

First impressions, highly impressive, individual chap managing the depot. He changed my location so that I was nearer the lifts. I didn't feel as if I was dealing with some anonymous corporation, instead I was talking with real, live, intelligent human beings. That counts for a lot nowadays.

Had the parking area not been on a slope, which made pushing a loaded trolley a little effortful, and had there not been countinuous radio 2 over the tannoy system, which I found quite tiring, I would have rated the store 5* all-round.

Always really friendly, always really helpful and really convenient!

This is the first time I have used Big Yellow Self Storage and it won't be the last. The staff were excellent. Relaxed , helpful and gave clear instructions and explanations. Very helpful in finding the correct storage size and best solution for ease of access to our goods whilst in storage. At the end of a busy and tiring day packing up and transporting our sons belongings to Big Yellow it was wonderful to have professional, friendly and helpful service from the young lady member of staff who helped us, Well done Big Yellow ! I will be recommending you to all friends and business contacts.

All staff have been really friendly and helpful. I enjoy being at your store. Great service. Many thanks.