Put my items in store on November the 26th in Brighton - staff where really helpful let me upgrade to a bigger unit with no issues. I also got a 50% discount and they even made me a cup of tea!
the staff were extremely helpful and guided us all the way, at a time when we were under a lot of stress
I am delighted with the service you have provided and the really nice, cheerful and helpful staff. Everything was explained well and assistance was given when needed.
Staff went out of their way to find the best option for me and were creative and flexible in doing so.
I used the storage facilities recently and i was impressed with the value for money, the quality of the setup, security and most importantly the customer service which far exceeded what i expected, the customer service representative was engaging, helpful and made me feel that Big Yellow storage was the right choice for my storage needs.
Quick, easy, straight forward, no hassle. Friendly, helpful staff.
Thought I may be overwhelmed by a masculine environenment but met lovely ladies at reception and found really easy to arrange. Very easy to store my kitchen. Painless procedure. Would definately recommend also very reasonable price.
Friendly, efficient & easy storage. I was thoroughly impressed by the facilities and particularly by the staff who told me everything I needed to know and were polite, professional and really friendly .
I received good quality online advice (via live chat) regarding the likely size of room which I would require. I also received extremely high quality service from Nick when I attended the Brighton store itself.
Emma behind the desk was truly awesome and advised me on exactly what size storage I might require and was a pleasure to do business with. A true credit to the company !