The staff were so helpful and patient, great communication and made the process so easy and simple! Big thank you to Matt, Maddie and Charlie!
Claudia
24 Aug 2023
The staff were so helpful and patient, great communication and made the process so easy and simple! Big thank you to Matt, Maddie and Charlie!
The staff was nice and helpful. I got all the information that I needed and they helped me through the whole process.
Very polite follow up to initial query and good - non pushy advice on getting storage.
Charlie and the team have been super helpful and understanding and I felt comfortable as soon as i entered reception
The staff were really friendly, took the time to make sure I understood everything and made sure that I had the most appropriate option for me.
Matt Wells ensured we were all clear on the process and procedures, he took time to explain everything to us and also showed us to the unit providing a health and safety guide to ensure we were fully informed, thankyou Matt
Lauren was very helpful when I made my initial enquiries. On the day Patrick was extremely courteous and welcoming when we arrived as was his colleague. I had made an error with the size of unit booked and Patrick was quickly able to resolve this issue.
Providing information
Very easy to use the storage containers and very flexible in terms of options. As well as this, the staff were all very helpful and friendly and answered any questions I had without judgement
Fantastic explanation of services and customer service on day of move in