The process was easy to understand. Staff was very helpful and welcoming. The only thing I was being charged and extra £8 per week because of the value of my inventory. That was not made clear to me before booking.
Very helpful efficient staff Clean secure easy to access storage.
Very accessible and convenient, super friendly staff - Charlie White in particular was excellent and helpful.
Lauren was very friendly and very helpful she talked us through everything and took us down to our storage unit and even explained where the toilets were if we needed them
Excellent Customer Setvice by Lauren
Friendly helpful staff
- Excellent customer service - Great flexibility (could cancel last minute, choose what size I needed when I arrived...) - Very helpful staff (Kelsey at the Brighton store did a great job checking me in)
Charlie in the Brighton store was really helpful and walked me through the process of checking in and moving my items into the unit I'd booked
I had Lauren or Laura check me in on the day and she was really helpful and very personable
clearly articulated and very well explained