The ease all came from Paul in Brighton who was incredibly friendly, knew all the answers, made the process really smooth and genuinely fantastic. I couldn’t commend him highly enough.
It was quick and easy. Paul was really helpful and kind.
Paul & Lauren were both brilliant. Super helpful and friendly.
BYS got back to me super fast and I found the pricing really easy to understand online, whereas on other sites, it’s made complicated. When I got there to move in, Paul was very knowledgeable and friendly throughout. He showed us the unit before signing etc in case I needed a larger size and had quick answers to everything I wanted to know. Thanks Paul, you made moving easy breezy!
Very friendly staff happy to take the time to explain things.
my initial enquiry was handled in a way that i felt complete trust in the person who was taking my call, whether they were working from home or in store. Explanations and options were all made clear, which confirmed for me that I'd chosen the right company.
Great,make sure people are aware of insurance premium
Paul was really helpful and made the check-in process quick and easy and answered all of our questions, or if he couldn't. MAde sure he found out before we left. Showed us everything we needed to do in order to access our unit within the extended hours time.
Friendly and helpful service at a really stressful time was really welcomed.
it was really easy and the woman at reception was very very helpful