Customer reviews for Brighton Self Storage

Very professional and informative check in process. I was taken to the unit to make sure it was the right size etc. Thanks you to Patrick Hoole

Patrick and Phoebe were particularly helpful and efficient, taking us through the access and leaving requirements etc. It was a truly pleasant experience, thank you.

Easy set up online Good communication by all Easy process on arrival and great customer service on the day

customer service. the workers were nice, understanding, honest and upfront. they helped me understand anything i was confused about by explaining several times and were completely honest about everything, and helped me with thr best possible solution. security was also very good. the only issue is that they close very very early, and this did lead to some issues when packing. the process went very smoothly. i would recommend this for students and other folks. the only issue

the staff member alaina was so helpful and explained everything i needed to know in detail, making my experience at your store particularly enjoyable

I found that the service was very good and that the storage units in itself were straightforward and easy to use. Easy check in.

Charlie was extremely helpful and friendly. Although the day was busy, he was attentive and tried to accommodate my every need. In the end we found a perfect storage space, and I really appreciate that he was friendly and upbeat in the process.

Maddy was amazing

The manager Lauren and her colleague Charlie couldn't have been kinder, I won on the fence about using big yellow until I saw the level of service these two offered.

Excellent and friendly customer service. Lauren and Charlie and the rest of the team made me feel like an individual, not just a number.