Charlie was of great help, he took the time to explain everything to me and was very kind and easy to chat with.
Alexander
7 Oct 2023
Charlie was of great help, he took the time to explain everything to me and was very kind and easy to chat with.
Maddy was really helpful and informative, and patient when the IT signing system had stopped working
Reception staff brilliant
The Colleague who helped me with the move-in and registration details was very kind, friendly, informative and genuinely helpful. They explained everything efficiently and seemed very pleased to be of assistance. They demonstrated all I needed to know clearly and concisely and offered any follow up help if needed. This was all greatly appreciated.
The staff were so helpful and patient, great communication and made the process so easy and simple! Big thank you to Matt, Maddie and Charlie!
The staff was nice and helpful. I got all the information that I needed and they helped me through the whole process.
Very polite follow up to initial query and good - non pushy advice on getting storage.
Charlie and the team have been super helpful and understanding and I felt comfortable as soon as i entered reception
The staff were really friendly, took the time to make sure I understood everything and made sure that I had the most appropriate option for me.
Matt Wells ensured we were all clear on the process and procedures, he took time to explain everything to us and also showed us to the unit providing a health and safety guide to ensure we were fully informed, thankyou Matt