The whole process of arranging and booking my storage unit was made very easy, the staff at Brighton were great to talk to and very friendly and helpful. All my questions were answered and the move in day was made very easy. All in all a great experience.
Website was a bit confusing to book from But the costumer service was fantastic, very friendly and extremely helpful
The initial enquiry and store members were really helpful, and the move-in was smooth, however contacting the team after move-in, particularly over the phone is near impossible. I am still awaiting some of my refunds and trying to arrange this over the phone has been challenging.
Sarah was so helpful and assisted us in getting exactly what we needed. She was really friendly and made our experience very pleasant and positive!
Really good. After booking online, I received a call to make sure I had the right unit size and if I could save some cash. Very pleased.
I received a call from someone after I went online for a quote and they informed me there was only one unit left and went through the order process with me on the phone. It was good to speak with a live person and clarified how the process worked. This allowed me to make a quick decision to go ahead with the booking and also prepared me for the process of storing goods on my arrival. I also received a second call later the same day to check everything was ok with the online check in and this also provided me with more information that allowed me to make decisions on what I did next (such as travel arrangements the next day to make sure I arrived in time for sign in)
Was smooth and simple and straight forward process
My initial enquiry was handled brilliantly. A quick response by phone and I have been informed so well of everything that I needed to do. Great
Instructions were very clear and not riddled with sneaky clauses
Really helpful and gave me a number of a brilliant removals company. Couldn’t have asked for better.