Paul, the guy who was helping me out was super helpful with the entire process. He made everything quick and easy for someone who was new to storage. He was also very engaging and open to any questions I had.
Very smooth booking and check in process, staff are incredible and made lots of phone calls to confirm details and then were excellent on the day. Paul was so helpful and professional throughout and other staff even took the time to offer us water in the heatwave!
I came to big yellow storage June 19 and the staff were so friendly and helpful. Charlie in particular was so nice in helping me get my boxes to my locker! He was so friendly and helped me move my boxes in even though the place was closing soon which I appreciated so much!! I don’t know any other place or person who would’ve done that! Thanks Charlie :) and thanks big yellow I trust that my things would be safe there. The prices are good and the location is super convenient as well!
Staff are very friendly and helpful
Charlie was super helpful, explained everything in details.
Super friendly and helpful staff, they gave very concise information and when our preassigned space was an awkward size the let us switch!!
Customer handling, Kelsey was excellent. Covered every element proficiently and with confidence. Nothing was left to question. Amount of paperwork was excessive though
Really easy to book storage and the man I had serve me, Charlie was really lovely and helped a lot. Not at all busy meaning I could easily get around.
The staff were incredibly friendly and helpful, Charlie was amazing and his colleague, I didn’t catch her name but she was in on the 16th and 17th, they were both Incredibly helpful in showing us are room and signing the contract!
I was very well informed about all procedures and safety measures taken