From the initial enquiry it has been super easy and stress free. Even on Sunday when we realised we were going to arrive with the removals van before the store opened, I phoned the customer support and spoke to Patrick who added on out of hours access for that day! So helpful! Thank you
Really helpful and friendly
Neil was super friendly and personable, made it all very easy
Exemplary service at a difficult time for me - (due to the unexpected loss of my mum) - great care and patience shown by Kat at Coombe Road Brighton. This helped because the overall business model is confusing as prices change etc. (Which is why a gave an 8 for ease on Qu 2). Kat quickly understood I needed a long term storage solution and was clear and offered me a great deal for six months upfront.
From the initial telephone enquiry to moving in the service that We received was outstanding , very impressed with the dedication of your staff and their high level of attention to the needs of the customer .Neon was especially brilliant , she is a great ambassador for your company and showed that she really cared about the customer and her work .She should be commended
Explained clearly. Very friendly.
Brilliant response to online quote. Kat phoned me back really quickly to refine my offer and saved me lots of cash!
Very helpful staff member who made the whole process clear and straightforward to complete
Kat helped me in the phone and was incredibly helpful and reassuring as I was stressed by my situation and trying to manage a house move with only a few days notice
From my first phone call the attention was amazing Cat was so supportive with phone calls and getting the right price for me. Then Neon looked after me so well when I came to The office making it all very easy for me which has been a difficult task of moving. thank you big yellow and thank you Cat and Neon. I could not have asked for better.