The staff at Brighton have been so helpful with my mums move. When they heard she was disabled the store manger Lauren found us some some space on the ground floor. On check in Harriett was amazing and again went above and beyond to make help, even arranging to greet our removal people the following day.
It was explained extremely well by ollie on the phone and completed by neil very efficiently
It was stress free!
It was handled very well. I was very pleased indeed.
It was all done online - slightly confusing as I’d never booked self storage before
Effective communication through email to store management
Very easy and straightforward. I was impressed with the staff on my move-in day, Oliver helped out with all my questions in a quick and professional way.
all very easy - liked the online chekc-in
Kat at Brighton’s facility has been very helpful and friendly - a big thumbs up to her!
Initially there was no free units at Big Yellow in the lead-up to my moving house. As the time got closer, Neil called me to advise of the spaces that were being made available. Over the week or two that followed I felt my needs were being met and derive standard from Neil and the team were high. The move-in could have been challenging as we had more requirements than initially thought - again Neil was able to help and support. I’ve hired and trained teams of people and can confidently say that Neil is a definite asset to your company. I Trust he’s ‘got my back’. This is fantastic for me and I’ll happily refer to him.