Kelsey was great at telling us everything we needed to know.
William
2 Sep 2022
Kelsey was great at telling us everything we needed to know.
Always being helpful and willing to answer even the smallest questions
Online check-in saves time. Friendly and helpful staff
Great customer service
1. I asked questions online with the chat thing when I was researching whether to book and it was a cheerful, helpful, human and very efficient process. 2. The 3 minute video is very useful; it saves a lot of time at reception. 3. After filling everything in online the process of booking in was pretty quick. 4. I was served by someone called Ade and I must say he was kind, efficient, helpful and cheerful. Everything you want. 5. When I'm going backwards and forwards with my stuff he smiles and waves. Storage units aren't exactly great places to be but this is fine.
Great customer service, easy access, trollies readily available, good security.
Charlie, who showed us the ropes, was courteous and friendly. Helped us a great deal. Give this man a raise.
The reception staff are always friendly, there’s always more than enough rooms in the lockers, it’s easy to access and at a competitive price too.
The pricing is reasonable and I found the in-store boxes and packaging to be very helpful. I also found the staff to be very helpful as a first time customer.
Very helpful and kind staff. Clear instructions and simple useable system.