The staff explained clearly how using the storage unit would work and what to expect.
Sara
3 Aug 2020
The staff explained clearly how using the storage unit would work and what to expect.
Initial enquiry was handled very well, politely and quickly. Very easy to book and move into the storage space. Want to say a huge thank you to Kat from Brighton as she was a huge help and was extremely friendly!
It was made very easy for me to reserve the room online and I managed to move my items in quickly thanks to great service from Kat in reception.
The store team explained about storage to me kindly.
Website said there was no availability for the size of storage I wanted. When I visited the store 15 minutes later the size was available.
I was really impressed. The lady that dealt with my call to arrange the booking was really friendly and helpful. She answered all my questions.
I found big yellow storage incredibly friendly, helpful and straightforward. The staff are lovely and coronavirus protection as well handled. Will definitely use again and advise others to do the same. Many thanks
Highly impressed with cat at Brighton, made booking and moving into storage a breeze couldn't help enough, a professional approach and a joy to deal with,
I spoke to Kat in the Brighton depot and despite being an extremely busy time she was excellent. Extremely helpful and friendly and took me through the whole process.
Clear and accurate information Willingness to match competitors quotes and add further discounts Friendly and professional service throughout Together Kat and Val score 30 out of 10.