Customer reviews for Brighton Self Storage

Excellent Customer Setvice by Lauren

Friendly helpful staff

- Excellent customer service - Great flexibility (could cancel last minute, choose what size I needed when I arrived...) - Very helpful staff (Kelsey at the Brighton store did a great job checking me in)

Charlie in the Brighton store was really helpful and walked me through the process of checking in and moving my items into the unit I'd booked

I had Lauren or Laura check me in on the day and she was really helpful and very personable

clearly articulated and very well explained

Good storage units, all felt secure and well organised. Paul and kelsie(?) - Brighton were very friendly and helpful. Online check in and detailed inventory makes it so much faster.

The service was really great! Friendly staff!

Friendly, professional, kind, enthusiastic welcome and staff. Organised storage and seems really secure. Paid the additional after hours access, although it's not clear how to use the alarms : During open hours When making multiple trips in and out of the storage, without leaving the premises (after hours)

I have booked with big yellow storage two years in a row now. Each time they are extremely helpful and kind. They always make sure to check on me and streamline the process as much as possible for me.