Customer reviews for Brighton Self Storage

Very easy and straightforward. I was impressed with the staff on my move-in day, Oliver helped out with all my questions in a quick and professional way.

all very easy - liked the online chekc-in

Kat at Brighton’s facility has been very helpful and friendly - a big thumbs up to her!

Initially there was no free units at Big Yellow in the lead-up to my moving house. As the time got closer, Neil called me to advise of the spaces that were being made available. Over the week or two that followed I felt my needs were being met and derive standard from Neil and the team were high. The move-in could have been challenging as we had more requirements than initially thought - again Neil was able to help and support. I’ve hired and trained teams of people and can confidently say that Neil is a definite asset to your company. I Trust he’s ‘got my back’. This is fantastic for me and I’ll happily refer to him.

From the initial enquiry it has been super easy and stress free. Even on Sunday when we realised we were going to arrive with the removals van before the store opened, I phoned the customer support and spoke to Patrick who added on out of hours access for that day! So helpful! Thank you

Really helpful and friendly

Neil was super friendly and personable, made it all very easy

Exemplary service at a difficult time for me - (due to the unexpected loss of my mum) - great care and patience shown by Kat at Coombe Road Brighton. This helped because the overall business model is confusing as prices change etc. (Which is why a gave an 8 for ease on Qu 2). Kat quickly understood I needed a long term storage solution and was clear and offered me a great deal for six months upfront.

From the initial telephone enquiry to moving in the service that We received was outstanding , very impressed with the dedication of your staff and their high level of attention to the needs of the customer .Neon was especially brilliant , she is a great ambassador for your company and showed that she really cared about the customer and her work .She should be commended

Explained clearly. Very friendly.