Customer reviews for Brighton Self Storage

4.8 out of 5 stars
2182 reviews
Excellent, Neon Kim and Elliot catered for my every need , from initial enquiry (Elliot) explain everything simply and clearly , Neon booked me in , very efficient and explained all and Kim even helped me fill in my inventory..
Oliver James
14 Dec 2018
The staff was very understanding and nice
Ian
11 Dec 2018
Overall very good - staff especially we're excellent. I'd like to call out Elliot as being in serious need of a promotion - he was that good. Only downside was the online check-in. As I amended the booking I had to complete the steps again which was fine except a bug meant I could just save with what I had already entered. Eg I had to remove and re-add the additional person before it would allow me to continue. Not a big one but slightly frustrating
Dunstan
24 Nov 2018
hi i thought carly was very helpful and professional
Nathalie
21 Nov 2018
Very quick and easy in the quote process, very helpful and friendly on visit to check in and see storage
Philip
14 Nov 2018
I received a call after initially going online and theyou were extremely helpful and friendly
Ellen
4 Nov 2018
The arrangement was set up by Howdens as part of a deal, the staff at Brighton Coombe Road and Sadia at central office were outstanding. Howdens tried but did not fully explain the deal and your complete team went out of ther way to help and find out what action to take. A credit to their training and helpful disposition.
Michael
2 Nov 2018
The process was a little more laboured than anticipated but that was down to me not filling out the inventory properly. A little assistance from Neon and it was all systems go. Plenty of trolleys to assist in getting my stuff from the van to the storage unit. The staff were very friendly and happy to offer their advice and provide tea/coffee whilst going through everything,
Brian
2 Nov 2018
Very friendly and efficient. The lady - Neon and Carly were able to answer and help me with every question and they were proactive in finding the best prices and deals for me.
Andargachew Michael
29 Oct 2018
Caril and Kim in Brighton were very helpful and pleasant to deal with. They could see I was tired and made me a cup of tea to ease my day. The whole process was excellent. They also arranged a bigger storage for the same cost.
Annmaria
26 Oct 2018