Customer reviews for Brighton Self Storage

4.8 out of 5 stars
2027 reviews
The staff (Jamie) was extremely helpful and friendly! Everything was easy, and the move in smooth!
Giulia
11 Jun 2017
Very polite and helpful man behind the counter and very thorough and informative
Andy
10 Jun 2017
very efficient service, good parking, friendly staff. The lady who checked my daughter and I in was lovely, explained everything and was really helpful
Ellysianne
9 Jun 2017
As consumers in the area have no other storage alternatives, it is understood that the prices are relatively high. However, I had contacted the storage a couple of months ago regarding a reservation, they told me Which the price was but told me that I couldn't make my reservation yet because it's too early. Instead they advised me to contact them later. When i contacted them again, the price was not the same. Why would they tell me the price in the first place then? So I would wait and see that it's more expensive but because i would be running out of time I'd have to accept the higher price? That's not fair. Also i had not been informed about the specific regulations regarding the padlock, resulting in the storage not accepting the one i had brought, again making me buy the one they were selling on the day of my move in. This is truly disappointing and i would really appreciate it if i had been given this information beforehand so i could handle the situation differently.
Anastasia
5 Jun 2017
Cos it was good and the staff were exellent
Tom
3 Jun 2017
Excellent staff and advice all the way through the process.
Richard
30 May 2017
Would have been 10/10 but for slow booking in process.
Michael
30 May 2017
Friendly service, clear information and a well organised storage unit
Rachel
24 May 2017
very organised, friendly staff, easy to deal with but it's quite expensive (15 sq feet room )
Elie
20 May 2017
James the manager was personable, helpful and also offered the best price. The Brighton unit is so clean and well kept.
Laura
19 May 2017