Thought it was brilliant, everything was explained thoroughly and the staff have been very happy to assist with any query and its all been done in a very personal and professional manner :o)
My initial phone call with Debbie from Customer Services was incredible. She was very patient and sweet at explaining all the options available, and helped me reserve my lockup. Then upon arrival, Sal & Vic who were on duty helped explain the procedures and book us in - again they were very patient and kind! Sal even took the time to show how the archive boxes were put together. We felt very looked after, and our transition was seamless. We had an office-full of storage put away within 24 hours of our first point of contact; it was fantastic! Now I can get on with decorating the house!
I enquired online and they rang me to book in. It was all very simple to do.
Very well, returned my call and price matched - excellent service
I am a previous customer and very satisfied customer which is why I am back again. The initial enquiry was handled very well from the friendly people at Big Yellow. Nothing was too much trouble for them.
Sal and Joe were exceptional helps with getting everything arranged and organised
Excellent!
Very easy online booking system and friendly follow up phone call. Joe who met us was very personable and friendly making the booking in very pleasant and easy. Very impressed with staff, facilities and ease of storage. Thank you.
Very good service. My online quote was followed up by calls offering information and help. Booking online was easy and instore everyone was helpful and efficient; couldn't fault it.
Handled very well and with ease